LottoStar Login and Registration: How to Sign In and Bet on Lucky Numbers
To log in to LottoStar, type lottostar.co.za into your browser, tap Login, enter the email address or mobile number you registered with, add your password and tap LOGIN. Forgotten your password? Tap "Forgot password?" on the same screen and LottoStar emails you a reset link. There is no app to download; the website adapts to your phone.
One thing to clear up first: LottoStar is not the South African National Lottery. It is a licensed bookmaker that takes fixed-odds bets on lottery-style draws, most of them its own. Below we cover signing up, logging in, fixing common sign-in problems and keeping your account safe.
LottoStar login in five steps
- Open your browser and type lottostar.co.za yourself. Do not follow a link from an SMS, WhatsApp message or social media post.
- Tap Login.
- Enter your email address or mobile number. Both work, as long as it is the one on your account.
- Enter your password. It is case-sensitive, so check that caps lock is off.
- Tap LOGIN. Your balance and initials appear in the top corner once you are in.
The login screen also has two links worth knowing: Forgot password? and Resend verification Email/PIN. We explain both below.
What LottoStar actually is (and is not)
Many people search "lotto star" expecting the National Lottery. The National Lottery (Lotto, PowerBall, Daily Lotto) is a separate, state-licensed operation, run since 1 June 2026 by Sizekhaya Holdings. LottoStar has nothing to do with it, and you cannot buy National Lottery tickets there.
LottoStar describes itself as a licensed fixed-odds betting company, and every game on the site is a fixed-odds betting event. That means you are placing a bet against the bookmaker at set odds, not buying a share of a prize pool. The draws on offer are mostly LottoStar's own fast-paced lotteries with names like Mzansi Millions and Fortune Frenzy, alongside "Slotteries", scratchcards, live games and Aviator.
In 2021 a court in Mpumalanga ruled, in a case brought against LottoStar, that bookmakers may not take bets on the outcome of the National Lottery. So if a site offers you bets on the actual SA Lotto results, be wary. Our Lucky Numbers guide explains how betting on draw outcomes works at licensed bookmakers.
How to register at LottoStar
You must be 18 or older to bet at LottoStar. Registration is done on the website:
- Go to lottostar.co.za and tap Register.
- Fill in your personal details: your name, South African ID number (or passport details), mobile number and email address, then choose a password.
- Accept the terms and submit the form.
- Confirm your account with the verification email or PIN that LottoStar sends you. If it does not arrive, use Resend verification Email/PIN on the login screen.
Use your real details. They must match your ID document, because they are checked when you withdraw.
FICA documents
Like every licensed South African bookmaker, LottoStar has to verify who you are before it pays out. Its help pages list the documents it asks for: your identity document, a proof of address not older than three months, and three months' bank statements or a bank confirmation letter (also not older than three months). You can upload them from your account or email them to LottoStar.
LottoStar says FICA documents are valid for 12 months, after which you must resubmit them. If withdrawals suddenly stall on an old account, expired documents are a likely reason.
Logging in on your phone: there is no LottoStar app
LottoStar does not have an app in the App Store or Google Play. The site uses a responsive design, so it reshapes itself for your phone or tablet when you open it in Chrome, Safari or any other browser. Logging in on mobile works exactly as on a computer.
That matters for your safety. Any "LottoStar app" or APK file offered on a third-party site, in a WhatsApp group or through a download link is not from LottoStar. Do not install it. If you want a quick way back, open lottostar.co.za and use your browser's "Add to Home screen" option to create a shortcut. Our betting apps guide lists the bookmakers that do have official apps.
Forgot your LottoStar password?
- On the login screen, tap Forgot password?
- Enter the email address registered on your account.
- Open the email from LottoStar and follow the reset link.
- Create a new password and log in with it.
If the email does not arrive, check your spam or promotions folder, and make sure you used the address you registered with. If you no longer have access to that email account, contact LottoStar support; changing the email on an account you cannot log in to needs their help.
Changing your password or email when you are logged in
Tap your initials in the top corner, choose My Account, then My Profile and Edit Profile. The password section asks for your current password and the new one twice. You can update your email address in the same place; LottoStar then asks you to verify the new address.
Common LottoStar login problems and fixes
| Problem | Likely cause | What to do |
|---|---|---|
| "Invalid details" message | Typo, caps lock on, or a different email/number from the one you registered | Retype carefully, try your email instead of your number (or the other way round), then reset the password |
| Cannot log in straight after registering | Account not yet verified | Use Resend verification Email/PIN and complete the verification |
| Reset email never arrives | Spam folder, or an old email address on the account | Check spam, then contact support if you no longer use that address |
| Account suspended or deactivated | Account review, a duplicate account, or a cooling-off or self-exclusion period | Contact LottoStar support; a self-exclusion cannot be lifted early |
| Site will not load or looks broken | Old browser cache, weak signal, or a fake look-alike site | Clear the cache, switch between Wi-Fi and mobile data, and check the address reads lottostar.co.za |
| Withdrawal blocked after login | FICA missing or expired | Upload current documents from your account |
LottoStar's support channels are 24/7 live chat, email support@lottostar.co.za, phone 086 026 7777. Have your registered email or mobile number ready, and never give anyone your password.
Keep your LottoStar account safe
- Type the address yourself. Fake login pages copy LottoStar's look and steal whatever you type into them. The real site is lottostar.co.za.
- Ignore "winning" messages. SMS and WhatsApp messages saying you have won and must log in through a link, or pay a fee to release a prize, are scams. Licensed bookmakers credit winnings to your account balance.
- Never share passwords or PINs. LottoStar's own security reminder says not to share them with anyone, including its staff. That includes withdrawal PINs sent to your phone.
- Do not pay for "lucky numbers". Tipsters selling numbers for LottoStar draws cannot predict a random draw. Our post on UK49s hot and cold numbers explains why.
Unsure whether a site is genuinely licensed? Our guide on how to check a betting licence shows you how to confirm it with the provincial board.
Cooling-off, self-exclusion and limits
LottoStar offers two ways to take a break from its Responsible Betting page. A cooling-off period is a short break you choose yourself, from a day to longer; your account is deactivated until the time runs out and cannot be reopened early. Self-exclusion is a longer break of at least six months, during which you cannot log in at all. When it ends, you have to apply to have it lifted.
If you only want to close your account, LottoStar asks you to contact support by live chat, phone or email. Our responsible gambling page explains other tools, including excluding yourself from every licensed bookmaker at once.
About LottoStar
LottoStar is operated by LottoStar (Pty) Ltd and licensed by the Mpumalanga Economic Regulator (licence 9-2-1-09467). It has no sportsbook: the focus is its own lottery draws, Slotteries, slot-style games, live games and Aviator. New players can look at the 100% Habanero deposit bonus for new players, which carries a 30x playthrough on the bonus; withdrawing before you finish it forfeits the bonus. Withdrawals: Processed on weekdays at 07h00; not on weekends or public holidays.
Read our full LottoStar review for ratings, payments and pros and cons, or see how it stacks up in our comparison of betting sites. If you like number draws, our explainer on Gosloto 5/36 shows how another popular lottery bet works.
FAQ
Is LottoStar the same as the National Lottery?
No. LottoStar is a privately owned bookmaker licensed by the Mpumalanga Economic Regulator. It takes fixed-odds bets on its own draws and games. The National Lottery is a separate, state-licensed operation.
Can I log in to LottoStar with my phone number?
Yes. The login field accepts either your registered mobile number or your email address, together with your password.
How do I reset my LottoStar password?
Tap "Forgot password?" on the login screen, enter your registered email address and follow the reset link LottoStar emails you.
Is there a LottoStar app?
No. LottoStar works through its mobile website, which adapts to any phone or tablet. Avoid "LottoStar APK" downloads from other sites.
Why can't I log in to my LottoStar account?
Usually it is a typo, an unverified new account or a forgotten password. If your account was suspended or you set a cooling-off or self-exclusion period, you will not be able to log in until support resolves it or the period ends.
Is LottoStar legal in South Africa?
Yes. It holds a bookmaker's licence from the Mpumalanga Economic Regulator, licence number 9-2-1-09467.
LottoStar draws are fast and frequent, which makes it easy to bet more than you planned. Betting is for adults 18 and over only; set a budget before you log in, and if it stops being fun, call the NRGP's free, confidential helpline on 0800 006 008.
More on this topic: How-to.
About Mzansi Betting Sites. We are an independent comparison site. We are not owned by a bookmaker, we don't write reviews to order, and we have no connection to any operator with a similar name. Scores use six criteria with fixed weights — the full method is on how we rate.
Responsible gambling. 18+ only. Winners know when to stop. If betting stops being fun, use the limits and self-exclusion tools at your bookmaker or call the National Responsible Gambling Programme — free and confidential — on 0800 006 008. More on our responsible gambling page.
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