Contact Us

Last updated 1 October 2026

The quickest way to reach the Mzansi Betting Sites team is by email:

partners@profitxtra.com

We read every message and aim to reply within a few working days.

Write to us about

Problems with a betting account

We are an independent comparison site. We do not run any betting site, cannot see your account, and cannot unlock logins, speed up FICA, reverse bets or release withdrawals. For any account issue, contact the bookmaker's own support — its channels are listed in our review of that bookmaker.

If the bookmaker does not resolve it, follow the steps in our complaints guide, which explains how to escalate to the provincial board that licensed it.

If gambling is causing problems

Please do not wait for an email reply. Call the National Responsible Gambling Programme on 0800 006 008 — free, confidential and available 24 hours a day. More on limits and self-exclusion is on our responsible gambling page.