Hollywoodbets Contact Numbers, WhatsApp and Helpline
The Hollywoodbets call centre number is 087 353 7634, the support email is support@hollywoodbets.net, and live chat is available on the website and app. We could not verify an official Hollywoodbets WhatsApp helpline, so we do not publish one. The free, toll-free gambling helpline is the NRGP on 0800 006 008.
Contact details for big bookmakers are copied, recycled and faked all over the internet. This page lists only the channels we could confirm in our own data or on reputable South African betting sites, says where each came from, and explains which ones cost you money. For everything else about the bookmaker, see our Hollywoodbets review.
Hollywoodbets contact numbers and emails
| Channel | Details | Use it for | Source |
|---|---|---|---|
| Call centre / helpline | 087 353 7634 | Account, deposit, withdrawal and FICA queries | Our data; SportsBoom; The Gambler |
| Phone-a-bet | 087 353 7633 | Placing bets by phone | The Gambler |
| Live chat | Chat icon on the website and in the app | Quick account and bonus questions | Our data; SportsBoom |
| General support email | support@hollywoodbets.net | Anything in writing | Our data; SportsBoom |
| Helpline email | hwhelpline@hollywoodbets.net | General queries | The Gambler; Goal.com |
| Withdrawals email | withdrawals@hollywoodbets.net | Late or rejected payouts | The Gambler |
| FICA email | fica@hollywoodbets.net | Sending verification documents | The Gambler |
| Self-exclusion email | selfexclusion@hollywoodbets.net | Excluding yourself from betting | SportsBoom |
We checked these on 1 October 2026. Bookmakers change numbers and addresses from time to time, so if something bounces, go to the Contact Us page on hollywoodbets.net (type the address yourself) for the current list.
Is the Hollywoodbets helpline free on WhatsApp?
This is the question most people search, so here is a straight answer in two parts.
Is there an official Hollywoodbets WhatsApp number?
We could not confirm one. The South African guides we checked list different WhatsApp numbers for Hollywoodbets, give them different purposes (FICA, withdrawals, or problem-gambling support), and we could not reach Hollywoodbets' own help pages to settle it. Publishing a number we cannot stand behind would be worse than publishing none, because fake "Hollywoodbets WhatsApp" accounts are a known scam route.
If you want to use WhatsApp, open the Contact Us page on hollywoodbets.net or the help section in the official app and use the number shown there. Save it from that page, not from a Facebook comment, a forwarded message or a search snippet.
Does WhatsApp cost money?
WhatsApp itself does not charge per message; it uses your mobile data or Wi-Fi. So messaging any business on WhatsApp costs only the data you use, unless your network has a specific zero-rating deal. It is not "free" in the way an 0800 number is, but it is usually cheap.
Which Hollywoodbets lines are free to call?
Numbers starting with 087 are not toll-free in South Africa. They are charged like a normal call, at whatever rate your contract or prepaid bundle sets. Calling 087 353 7634 therefore costs airtime.
Numbers starting with 0800 are toll-free numbers, paid for by the organisation you are calling rather than by you. That is the difference between the Hollywoodbets call centre and the national gambling helpline below.
If airtime is tight, live chat and email are the cheapest ways to reach Hollywoodbets, since they only use data.
The free gambling helpline: NRGP 0800 006 008
If you are searching for a "helpline" because betting is getting out of hand, the number you want is not the bookmaker's. The National Responsible Gambling Programme (NRGP) runs a free, confidential, toll-free line on 0800 006 008, open to anyone in South Africa. It connects you with trained counsellors, and the call costs nothing.
The NRGP is independent of Hollywoodbets and every other bookmaker, and you do not need an account anywhere to call. More on the programme, and on the tools bookmakers must give you, is on our responsible gambling page and the NRGP site at responsiblegambling.org.za.
Self-exclusion and limits at Hollywoodbets
You can also ask Hollywoodbets directly to limit or close your account. Deposit limits are usually set in your account settings. For self-exclusion, SportsBoom lists the address selfexclusion@hollywoodbets.net; you can also ask live chat or the call centre. Self-exclusion is designed to be hard to undo, which is the point.
Which channel should you use?
- Bonus not showing, bet slip question: live chat.
- FICA documents: the online upload first, email second. Our Hollywoodbets FICA guide has the steps.
- Missing or rejected withdrawal: email the withdrawals address with your account number and the transaction reference, or call the call centre. See our Hollywoodbets withdrawal guide first; the fix is often FICA or deposit turnover.
- Racing settlement query: the call centre, with the race and bet details.
- Locked account or suspected hacking: call, then change your password and check your email for unknown logins.
Whatever the channel, have your account number or registered cellphone number ready. Support will ask security questions before discussing your account.
How to spot a fake Hollywoodbets contact
Scammers impersonate big bookmakers because people trust the name. Warning signs:
- Someone contacts you first on WhatsApp, Telegram or Facebook claiming to be from Hollywoodbets.
- They ask for your password, a one-time PIN, your banking PIN or a voucher PIN. Real support never needs these.
- They offer "fixed matches", guaranteed wins, a predictor app or a bonus you must pay to unlock.
- They ask you to pay into a personal bank account or cellphone number.
If in doubt, hang up and contact Hollywoodbets through a channel you found yourself on hollywoodbets.net. Our article on predictor app scams covers the most common version of this trick.
When support cannot fix it
If Hollywoodbets does not resolve a complaint, escalate it to its regulator, the Western Cape Gambling and Racing Board, which licenses the bookmaker under licence 10000107-029. Our complaints guide explains what to send and when.
FAQ
What is the Hollywoodbets contact number?
The call centre number in our data is 087 353 7634. It is charged as a normal call, not toll-free.
Is the Hollywoodbets helpline free on WhatsApp?
WhatsApp messages cost only data. We could not verify an official Hollywoodbets WhatsApp number, so get it from hollywoodbets.net if you want to use one. The free gambling helpline is the NRGP on 0800 006 008.
Is Hollywoodbets support available 24 hours?
We could not confirm support hours on a source we trust, so we do not state them. Open live chat or check the Contact Us page for current availability.
Does Hollywoodbets have a toll-free number?
Not one we could verify. The 087 number is charged at normal rates. The toll-free 0800 006 008 belongs to the NRGP, not the bookmaker.
Betting is for 18+ only.
More on this topic: How-to.
About Mzansi Betting Sites. We are an independent comparison site. We are not owned by a bookmaker, we don't write reviews to order, and we have no connection to any operator with a similar name. Scores use six criteria with fixed weights — the full method is on how we rate.
Responsible gambling. 18+ only. Winners know when to stop. If betting stops being fun, use the limits and self-exclusion tools at your bookmaker or call the National Responsible Gambling Programme — free and confidential — on 0800 006 008. More on our responsible gambling page.
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